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If you have a specific question that you need an answer to, then this may be the place for you.
If not, why not browse around anyway?


This area is continually updated in line with your questions. If you cannot find the answer here, please feel free to use the option to submit a question for our consideration.  Also visit our online discussion forum
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General
Answers to some of your general questions.

Towing & Towing Laws
Questions and answers on towing trailers and related laws for trailers

Trailer Security
Questions relating to keeping your trailer secure.

Trailer Maintenance
Tips and advice on keeping your trailer in tip top condition

Buying a Trailer
Questions relating to buying new or used trailers.

 
 
 
General
The galvanized finish on my trailer has gone dull with some grey/black stains. Will this lead to premature corrosion?
As part of the normal ageing process, galvanized surfaces form an outer layer of oxide. This protects the reactive zinc and underlying steel from further corrosion. The appearance of the surface ranges from bright silver to dull grey. Exposure to road salt can change the appearance of newly galvanized surfaces to dull grey or black with white or grey deposits. This does not affect the protective properties of the finish.

To minimize this effect, new trailers should be washed regularly to remove any accumulated grime and road salt. This will become less important after the first few months as the protective layer forms on the surface. However, we would still recommend regular washing.
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Towing & Towing Laws
How do I connect the trailer to the towing vehicle?
Ensure that the towing vehicle's tow bar is in good condition. Check that the ball head cup is well greased. Raise the coupling head above the tow ball by using of the jockey wheel.

Position the tow ball under the coupling head, then using the jockey wheel, lower the coupling head onto the tow ball whilst holding the coupling head open. Once the two parts are correctly engaged, the coupling head handle will lock in the closed position. Twist the coupling head and check that the trailer is properly coupled.

Wind the jockey wheel upwards until fully retracted and the top handle is tightly locked - now loosen the main clamp and raise the jockey as high as possible in the clamp. Re-tighten the clamp, ensuring that the jockey wheel is well clear of the brake mechanism and is securely retained.

Check presence and condition of the break-away cable, if damaged or not present, replace immediately. Connect break-away cable to towing bracket on towing vehicle.  Connect the electrical plug to the socket on the rear of the towing vehicle. Check that all lights are fully operational. Ensure also that the electrical lead cannot drag on the ground. 
Finally (braked trailers) ensure that the hand brake is in the fully off position.

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How should I modify my driving when towing a trailer? 
To tow your trailer safely you should remember these points:  The overall length of your vehicle increases when towing a trailer. It is therefore necessary to widen your turns to avoid hitting kerbs.
The additional weight of a trailer and its load will increase your stopping distance. You must therefore allow more time for braking. When reversing you must steer the opposite way to the direction in which you require the trailer to travel.  You should never exceed the maximum towing weight for your towing vehicle.
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Trailer Security
Can a trailer be identified if the serial number plate has been removed?
What if my trailer gets stolen?
Each Challenger trailer is fitted with an ID plate which has a unique serial number etched on it. If your trailer is stolen then you should report it to the police and obtain a crime reference number. By informing them that your trailer has been stolen, they will register it as stolen
insurance
Your trailer should be secured to the requirements that your insurance company specifies as not following their guidance may invalidate your policy.
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Trailer Maintenance
What are the recommended tyre pressures for my trailer?
13”: +/- 1.8 bar unloaded and +/-2 bar loaded
14”: +/-2 bar unloaded and +/-2.3 bar loaded
15”: +/-2.2 bar unloaded and +/-2.3 bar loaded

 
How often should I clean my trailer?
Ideally you should clean your trailer after each use. Washing down regularly to remove road dirt, salt, etc. will help keep the trailer in good condition and prolong its life.

Chemical and/or abrasive cleaners should not be used as these could damage the coatings used to protect your trailer from corrosion, e.g. galvanising, powder coating, and plating.
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Buying a Trailer
How do I purchase a new trailer?
Challenger Trailers are sold through a National network of authorised Distributors. Challenger (Naboomspruit & Boksburg) also provide after sales service by stocking spares and accessories, providing trailer servicing and dealing with any warranty related issues.

You can buy directly from us or visit our Distributor Page to locate your nearest distributor.
 
I am thinking of buying a second hand trailer, what should I look out for?
Like buying anything second hand, you need to be sure that the seller is the legal owner.
Try to get sight of the original receipt or check to see if it is registered with the trailer manufacturer. Check for general signs of wear and tear – is it in keeping with the age of the trailer? Is the seller willing for you to collect from their home? If you are in any doubt, stay well clear.
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